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1. Introduction

SP Dental Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and health information when you use our appointment booking system and clinic services.

2. Information We Collect

2.1 Personal Information

• Full name
• Phone number
• Email address
• Date of birth
• Age and gender

2.2 Health Information

• Blood group
• Medical history and allergies
• Treatment records and clinical notes
• Orthodontic treatment progress
• OPG (X-ray) reports

2.3 Appointment Information

• Appointment dates and times
• Service type and treatment details
• Assigned doctor
• Visit type (First Visit, Follow-up, Emergency)

3. How We Use Your Information

• To schedule and manage your dental appointments
• To provide dental treatment and track your progress
• To maintain accurate medical records
• To communicate with you regarding your appointments
• To comply with legal and regulatory requirements

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud-based database platform. We implement the following security measures:

• Encrypted data transmission (HTTPS)
• Row Level Security (RLS) to restrict data access
• Authentication required for all doctor access
• Session timeout after 15 minutes of inactivity
• Audit logging of all data access and modifications
• Automatic session expiration

5. Data Access

Your health information is accessible only to:

• Authorized dentists and staff at SP Dental Care
• You (through direct communication with our clinic)

We do not share your personal or health information with third parties for marketing purposes.

6. Your Rights

You have the right to:

• Request access to your personal and health records
• Request correction of inaccurate information
• Request deletion of your records (subject to legal retention requirements)
• Withdraw consent for data collection
• Receive a copy of your data in a portable format

7. Data Retention

We retain your medical records as required by Indian dental council regulations. Patient records are typically maintained for a minimum of 3 years from the last treatment date. Appointment records may be archived after this period.

8. Consent

By booking an appointment through our system, you consent to the collection and storage of your personal and health information as described in this Privacy Policy. You may withdraw consent at any time by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Phone: +91 91766 40037
• Email: spdentalcare2018@gmail.com
• Address: No 6, Bharathiyar St, Potheri, Kattankulathur, Tamil Nadu 603203